Downgrade to nVision 9

Running the Axence nVision 10 installer will automatically backup the nVision 9 database. The backup copy contains program settings as well as data collected in monitoring.
 

To restore the data from nVision 9:

•If the installation of nVision 10 (or the migration process) is not successful and the Server does not start in the new version, the Agents will not be upgraded. If this is the case:

ostop the “Axence nVision” service,

odelete the nVision.exe file from the program installation path on the server,

odownload the nVision 9 installer (https://cdn.axence.net/nVision9.zip),

oinstall the program,

orestore the database backup copy by launching the DBRestore tool (by default: C:\Program Files (x86)\Axence\nVision\Backups).

•If upgrade to nVision 10 is successful and the program starts, the Agents that connected to the server will be automatically upgraded to the latest version.

In this situation, to make a full downgrade to nVision 9:

ouninstall Agents (e.g. by running the relevant command from the context menu in the nVision console 10),

odisable the nVision console,

ostop the “Axence nVision” service,

odelete the nVision.exe file from the program installation path on the server,

odownload the nVision 9 installer (https://cdn.axence.net/nVision9.zip),

oinstall the program,

orestore the database backup copy by launching the DBRestore tool (by default: C:\Program Files (x86)\Axence\nVision\Backups),

ore-install Agents from the installer copied from the folder specified after clicking in the nVision console: [menu] Agents / Install nVision Agents.