If user had the “Management of administrator rights” option enabled, they are always migrated as “super administrator” with the chat option enabled regardless of any other settings.
Otherwise, user is migrated to the normal administrator role and their settings are migrated as follows:
nVision Administration Console
o Access to the nVision desktop console: “yes”,
o Access to the management of Agent visibility settings:
▪The same value as the “Management of the user monitoring and blocking settings” right in nVision 10, o Access to the Agent menu:
▪The same value as the “Allow for access to the Agent menu” in nVision 10, o Access to the WebAccess console: “yes”,
o Access to maps and branches:
▪If user had prior access to all objects, then “full access” is assigned. Otherwise, they only retain the objects they had access to in nVision 10, o Access to users and groups:
▪If user had prior access to all objects, then “full access” is assigned. Otherwise, they only retain the objects they had access to in nVision 10, Network
o Access to the management of the Network module functions:
▪The same value as the “Network” checkbox in the “Rights to the nVision modules” in version 10. Inventory
o Access to the management of the Inventory module functions:
▪The same value as the “Inventory” checkbox in the “Rights to the nVision modules” in version 10, o Access to the management of settings in Agent profiles:
▪If the “Inventory” checkbox in nVision 10 was set to “No”, this right is always migrated as “No”, ▪Otherwise, this right has the same value as the “Management of Agent profiles” checkbox in nVision 10, o Access to the file manager:
▪If both the “Inventory” and the “HelpDesk” checkboxes in version 10 are set to “No”, this right is always migrated as “No”, ▪Otherwise, the same value as the “Allow to use the file manager” checkbox in nVision 10. o Access to the MSI package manager:
▪If the “Inventory” checkbox in nVision 10 was set to “No”, this right is always migrated as “No”, ▪Otherwise, this right has the same value as the “Allow to use the MSI package manager” checkbox in nVision 10. Users
o Access to the management of the Users module functions:
▪The same value as the “Users” checkbox in the “Rights to the nVision modules” in version 10, o Access to the management of settings in Agent profiles:
▪If the “Users” checkbox in nVision 10 was set to “No”, this right is always migrated as “No”, ▪Otherwise, this right has the same value as the “Management of Agent profiles” checkbox in nVision 10, o Access to the management of desktop preview settings:
▪If both the “Users” and the “HelpDesk” checkboxes in version 10 are set to “No”, this right is always migrated as “No”, ▪Otherwise, this right has the same value as the “Management of the user monitoring and blocking settings” checkbox in nVision 10, o Access to the management of monitoring settings,
o Access to the management of blocking settings:
▪If the “Users” checkbox in nVision 10 was set to “No”, both rights are always migrated as “No”, ▪Otherwise, both rights have the same value as the “Management of the user monitoring and blocking settings” checkbox in nVision 10. DataGuard
o Access to the management of the DataGuard module functions:
▪The same value as the “DataGuard” checkbox in the “Rights to the nVision modules” in version 10, o Access to the management of settings in Agent profiles:
▪If the “DataGuard” checkbox in nVision 10 was set to “No”, this right is always migrated as “No”, ▪Otherwise, this right has the same value as the “Management of Agent profiles” checkbox in nVision 10. HelpDesk
o Access to the management of the HelpDesk module functions:
▪The same value as the “HelpDesk” checkbox in the “Rights to the nVision modules” in version 10, o Access to the management of remote access settings:
▪If the “HelpDesk” checkbox in nVision 10 was set to “No”, the rights are always migrated as “No”, ▪Otherwise, this right has the same value as the “Management of the user monitoring and blocking settings” checkbox in nVision 10, o Access to the management of desktop preview settings:
▪If both the “Users” and the “HelpDesk” checkboxes in version 10 are set to “No”, this right is always migrated as “No”, ▪Otherwise, this right has the same value as the “Management of the user monitoring and blocking settings” checkbox in nVision 10, o Access to the file manager:
▪If both the “Inventory” and the “HelpDesk” checkboxes in version 10 are set to “No”, this right is always migrated as “No”, ▪Otherwise, the same value as the “Allow to use the file manager” checkbox in nVision 10, o Access to remote management tools:
▪If the “HelpDesk” checkbox in nVision 10 was set to “No”, the rights are always migrated as “No”, ▪Otherwise, this right has the same value as the “Allow to use the remote management tools” checkbox in nVision 10, o Level of rights in the ticket system:
▪If the “HelpDesk” checkbox in nVision 10 was set to “Yes”, user is assigned the “administrator” role. Otherwise, they are assigned the “user” role. o Level of rights in the Chat system: always “full access”.
SmartTime
o Access to the management of the Business View module functions:
▪If user had the “Users” checkbox in the “Rights to the nVision modules” in nVision 10 and access to all users and groups, they are assigned the right to manage the Business View module, ▪In any other case, this setting is migrated as “No”, o Access to the management of monitoring settings:
▪If user was assigned the right to manage the Business View module, this right has the same value as the “Management of the user monitoring and blocking settings” checkbox in nVision 10, ▪Otherwise, this setting is migrated as “No”, o Level of rights in the web interface:
▪If user was assigned the right to manage the Business View module, they are assigned the “administrator” role. Otherwise, they are assigned the “user” role. o Block access to data of any other users: always “No”.
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