Starting SmartTime

You can access the SmartTime module in a few ways.

1. Access with the Agent icon

When you click the Agent icon, you can select Your activity. This will open the browser and start the SmartTime module.

2. Access from the HelpDesk module

To open the SmartTime module, click the appropriate icon at the top of the HelpDesk screen.

3. Access from the nVision console

To start SmartTime from the console, simply click Open SmartTime on the main toolbar: