Settings

Custom title

Enter the text to be displayed on the HelpDesk module login window. You can also choose a logo by selecting an image from the disk.

Custom logo

Allows to download the graphics to be displayed as a logo on the HelpDesk interface.

Account self-registration

Users of the module can create accounts on their own by checking the field. Alternatively, the accounts can be created directly by the administrator.

Account activation mode

Active fields, if the users can create accounts on their own. Activation can be performed in one of the following ways:

•None – the account is active once it has been created by the user.

•Activation e-mail – to activate, click the link sent in an e-mail. This option allows the e-mail address given by the user to be verified.

•Administrator activation – the account must be activated in nVision under the Users icon by checking the “Account activated” field in the respective line.

HelpDesk chat

Check the field to enable the chat feature in nVision HelpDesk.