Automation list

The defined automation rules are presented as a list showing the specific rules in the form of tiles.

A single tile representing the specific automation includes:

•automation title,

•context actions – allowing the editing, deleting and change of the status of the automation,

•automation status – as a colored bar: red – deactivated automation, green – active automation,

•automation description,

•automation trigger,

•list of conditions,

•list of actions.

The left-hand part of the automation list displays a quick preview, which allows the automations to be efficiently filtered:

•state:

▪active,

▪deactivated,

•trigger:

▪performed when the trouble ticket is created,

▪performed when the trouble ticket is updated,

▪performed daily.