Cannot use WinTools

This topic explains why WinTools are unable to connect to the remote node and what to do to enable all of the above tasks.

Why netTools can't do it

This tasks is performed with WMI protocol. So it must be enabled and available on the remote node. You have to make sure that WMI services are running, the authorization model is properly set and if all necessary ports are open on the firewall. And last but not least, you have to configure node credentials (username and password - use username@domain for domain users).

On computers with Windows XP Professional newer Windows systems WMI is blocked by the firewall and wrong authorization model. To automate these tasks we prepared a program (WMIEnable.exe) which performs all necessary operations. You can read more about WMIEnable.exe in the Monitoring Windows with WMI topic.

How to enable these tasks

Here is a list of steps you should take to enable WMI:

1.	Run WMIEnable.exe on the remote node. This program is located in the programs directory and has to be copied to the remote computer. This program does the following:

•	Enables DCOM

•	Enables Remote UAC on Windows Vista

•	Sets the authorization model to "Local user authorize as themselves"

•	Configures Windows firewall to open all WMI ports

2.	Open WMI ports if necessary If you are using any third party firewall on the remote node, then you need to open the following ports: TCP 135, 139, 445, 593

3.	Configure node credentials. Enter the username (use username@domain for domain users) and password of the user with the administrator rights on the remote computer.

If it's still not working

Please go to Enabling WMI on remote computers topic to read how you can verify what's wrong.