System requirements |
Operating system
Hardware
Administrator rights
To run properly computer administrator rights are required. Otherwise netTools cannot send ICMP requests - this Windows feature is strictly disabled for non-administrators. If you are administrator, but the program still warns about insufficient right, try running the program as administrator - select "Run as..." from the icon context menu and then provide credentials. This is especially important on Windows Vista and Windows 7.
Third party firewalls
If you have any third party firewall/antivirus that prevents ICMP/SNMP requests, please add netTools to its exception list.
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