Monitoring and visibility settings

The second part of Agent configuration is Agent monitoring and visibility settings.

These settings can be defined for the Atlas (all users), user groups and individuals. They can be found in different locations:

1.The Users / Atlas info / Settings window:

The Group information / Settings window.

2.The Group information / Settings window.

Atlas is the “general” setting, which by default is inherited by groups and users. However, this behavior can be changed for individual units by navigating to the above-mentioned setting windows.

The settings include a few sections:

•Monitoring

The Administrator can specify what information is to be collected by the Agent. In addition, it can be determined here whether or not the breaks in activity (i.e. the time when the user does not type any characters from the keyboard or does not use the mouse) are to be monitored.

Monitoring time

This section defines the time periods during which the Agent should monitor the user activity.

Desktop preview and remote access

The settings in this section allow you to define whether or not:

▪ remote access or desktop preview is allowed,

▪ the user must agree for taking over control of their machine,

▪ the user is informed when control of their machine is taken over.

•Agent visibility

The last section determines the visibility of the Agent and its icon on the taskbar.