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All raised alerts are logged by nVision and you can view them in the Event Log. There is a list of all raised alerts along with the action execution log for every alert. You can change the Alert resolution status and view alerts sorted by several fields and also filter them to see only the alerts that are interesting to you.
Icons used in the Alert & Action grids
Alert grid
Icon
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Description
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Status – indicates the status of the alert
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Open alert
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Closed (ended) alert
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Resolution – allows an administrator to manage alerts
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New alert
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The alert has been acknowledged by the administrator and no more actions will be executed.
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The alert has been resolved by the administrator and no more actions will be executed.
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Event type – type of the event that raised the alert
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Host & service availability
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Specific service test
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Counter
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Event severity – severity of the event that raised the alert
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Low severity
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Normal severity
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Important severity
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Critical severity
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Host status change
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Up
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Warning
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Down
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Action grid
Icon
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Description
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Type – type of the action
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Desktop alert
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Message
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Program or script
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Others
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Status – indicates the status of the action
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Not executed yet
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Action is currently being executed
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Successfully executed
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Execution failed (see Info column for a problem explanation)
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Opening Event Log window
You can see alerts for a selected host only or for the entire atlas. To view the Event Log for atlas, select Event Log from the Reports and Alerts section. To view the Event Log for a single host, navigate to the Host info window and then to the Events tab.
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Clearing Alerts (changing alert resolution)
To clear an alert, you have to change its Resolution to “Acknowledged” or “Resolved”.
1.Select an alert or several alerts. 2.Select Acknowledge or Resolve from the context menu. For more information about alert resolution refer to the Raised alerts topic.
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Sorting & filtering
•You can sort both grids by any column just by clicking on the column header. •You can filter events by status and resolution. To view only those alerts that have specific status/resolution, just select the appropriate entry in the Filter field. |
Changing time period
You can view events for one day, week or a month. To select the time period, use the toolbar. To scroll through past alerts in the Event Log, use the arrows located on the toolbar. When scrolling, you will always see the current time range of presented alerts.
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