|
To set alerts properly you must define event conditions and configure actions. Please remember that defined actions are executed for every event.
To set alerts
| 1. | Select the  NetWatch tool on the navigation bar. |
| 2. | Click on the Set alerts button located in the Pick a Task section of the sidebar |
| 3. | Check the events you want to be generated. |
| 4. | Check the actions that the program should execute for every event. |
| 5. | Configure events and actions as further described. |
Configuring "Host not responding" event
| 1. | Check Host has not responded... event. |
| 2. | Enter the time in minutes after which an event will be generated. |
Configuring "Packet loss rate too high" event
| 1. | Check Average packet loss rate... event. |
| 2. | Enter the value of the event threshold - an event will be generated when the average packet loss rate is equal to or higher than the threshold value. |
| 3. | Enter the time in minutes after which an event will be generated. |
| 4. | In the second line, enter the reset threshold value. The event will end after the percent of packets lost falls below this threshold. |
| 5. | Select notify from the combo box if you would like to be notified when the event ends (when the packet loss rate falls below the reset threshold value). |
Configuring "Response time too high" event
| 1. | Check Average response time... event. |
| 2. | Enter the value of the event threshold - an event will be generated when the average response time is equal to or higher than the threshold value. |
| 3. | Enter the time in minutes after which an event will be generated. |
| 4. | In the second line, enter the reset threshold value. The event will end after the response time falls below this threshold. |
| 5. | Select notify from the combo box if you would like to be notified when the event ends (when the response time falls below the reset threshold value). |
Configuring actions
| 1. | Check Display a message if you want netTools to show a dialog box with a list of alerts for every event. |
| 2. | Check Send mail if you want to be notified by e-mail. |
| 3. | If you turned on email notification then you need to setup this action. |
| 4. | If you want a sound to be played for each alert check Play a sound. |
| 5. | If you selected sound notification, enter the file name of the sound file. You may click on the icon located on the right side to select the file. |
| 6. | If you check Show an icon in the tray then netTools will show the  icon in the icon tray during each event. |
Configuring e-mail action
| 1. | Open Define alerts window and click on the Setup button. |
| 2. | Enter the list of addresses to which you want send a message in the Send notification to field. Each address should be in separate line. |
| 3. | Enter the address of the mail server (SMTP/POP3). |
| 4. | If the server requires an authorization then check appropriate check box and enter your username and password in the Username/Password fields respectively. |
| 5. | Choose Encryption (No encryption, SSL v2/v3 or TLS). |
| 6. | Enter Reply address (most likely your e-mail address). This is very important - if this address is not set properly some mail servers may reject e-mail. |
| 7. | Now, click on the Test button and check if you received an e-mail. If not, verify the options. |
|
