The user zone is the area in the upper right corner of the HelpDesk interface. It contains a universal user avatar, as well as additional information and actions available to the logged in user.
![hd_user_panel_zoom50](hd_user_panel_zoom50.png)
Icon
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Description
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![hd_avatar_icon](hd_avatar_icon.png)
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Click the avatar to expand a pop-up menu with the following options (depending on the user type):
•Help Center (Administrator and HelpDesk employee) •Change password •Log out |
![hd_chat_icon](hd_chat_icon.png)
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Click the icon to open chat.
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![hd_notifications_icon](hd_notifications_icon.png)
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The icon displays the number of new notifications related to changes in trouble tickets. Click the icon to display the new notifications (Administrator and HelpDesk employee).
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![hd_module_switch_panel_icon](hd_module_switch_panel_icon.png)
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Click this button to expand a list of available web modules. Click the module name to view the corresponding module, e.g. SmartTime
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Related topics
Starting the HelpDesk interface
Main views
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