User management

The user role can be changed in the user information window, using Permissions / HelpDesk tab:

Accounts can be created in a few ways:

•manually via the Administrator in nVision (all types) – in the Users window, after clicking the Add button,

•via the Administrator by downloading the account list from Active Directory controller – in the Users window, after clicking the Active Directory controllers button and configuring the domain controller,

•independently by the users (only “End-user” type) without additional account activation, with activation via e-mail, or with manual activation via the Administrator.

For more information on possible user account creation scenarios, see section User registration.

To change user data (e.g. in order to set up a new password):

1.In the Users window, double-click the line of the user to be edited.

2.Enter the new user data and close the window.

Note: Names and e-mail addresses of users of all types must be unique.