Alert management window

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To setup the program to notify you in case of any problems you use the alert manager window. This and the following topics provide more information on how to manage alerts.

hmtoggle_plus1 Opening alert management window

With this window you can list, modify, create and remove alerts. To open this window, follow these steps.

1.Select the object for which you want to manage alerts. It can be any host, atlas or a map. In case you selected an atlas or a map, the alerts influence all hosts contained by those objects. Please read more about this in the topic Inherited Alerts.

2.Select Alerts from the context menu.

To manage alerts for a specific host, navigate to the Host info window and click Configure:

hostalerts_zoom60

hmtoggle_plus1 Creating new alert or modifying existing ones

1.Open the alert management window for the object where you want to create an alert.

2.Click the 11_img2 Add alert button to create a new alert or select the existing alert and click the 11_img3 Edit alert button.

3.In the For the event field, select the event for which you would like this alert. If the event is not defined yet, you can define it by clicking on the New button located on the right side. For more information about managing events, refer to the Managing Events topic.

4.The Execute following actions field allows you to add actions that will be run during the alert. To add an action, click the 11_img2 icon located on the left side of the action list. The Action window will display. Define action properties as follows:

Property

Description

Execute action

Select the action to run. If the action is not defined yet, you can define it by clicking on the New button located on the right side. For more information about managing actions, refer to the Managing Actions topic.

“When” group

 

Immediately on event start

This is the default option meaning the action will be executed immediately the event is raised.

After

Select “After” option and enter the number of minutes the program has to wait before the action is executed. Please remember that if the event ends before this time, the action will not be executed.

On event end

Sometimes we need a notification when the problematic situation ends. You can use this option to be notified for example when an important host starts to respond after it has been down.

Time restriction

In this field you can define time limits when the action may be executed. It is often necessary when you want to setup different notification schemes for your work time and home time. For example the program can send just an e-mail when you are at the office and send a pager notification when you are at home (where you might not be able to read your mail).

Repeat action every

Allows you to setup actions which will be executed repetitively until the event ends. Enter the number of minutes you would like to repeat the action.

5.The last step allows you to restrict this alert to the specific host type and importance. This is helpful when you would like to setup a global alert for the whole atlas, but you don’t want it to be raised for less important hosts – administrators usually don’t care that the user’s workstation has been turned off, but they want to know when a server goes down.
a)        Select host type in the “Type” field.
b)        Check all appropriate boxes next to the “Importance” label to limit an alert to hosts with such importance only.

6.Please be sure to check the “Alert enabled” box. If unchecked, the alert will not be active.

Note

•Modifying inherited alerts may affect other hosts, so proceed with caution.

hmtoggle_plus1 Removing the alert

1.Open the alert management window for the object where you want to remove an alert.

2.Select the alert on the list.

3.Click the 11_img5 Remove alert button located in the toolbar. Please remember that you can’t remove inherited alerts (such alerts can be removed at the level where they have been defined).

hmtoggle_plus1 Disabling or enabling the alert

1.Open the alert management window for the object where you want to disable or enable an alert.

2.Select the alert and click the 11_img3 button.

3.To disable the alert, uncheck the Alert enabled box. To enable it, you have to make sure that this field is checked.

hmtoggle_plus1 Filtering inherited alerts off

1.Open the alert management window for the object where you want to disable inherited alerts.

2.Check Don’t inherit alerts if you don’t want the inherited alerts to be generated for the selected object. If this box is currently checked and you would like to use alerts inheriting, just uncheck it.