It helps you help!
Axence ConnectPro® is a way to at last bring the chaos of taking care of users under control. ConnectPro provides users communication with the IT department, request serialization, remote viewing of hardware configurations and software listings on each computer, the ability to manage it and do so without interrupting the user, and full remote access.
This year, we are celebrating our 20th birthday. To mark the occasion, we have a special gift for you. You can now use ConnectPro for free for a whole year, regardless of the size of your organization. Are you in?
Our products are used by:
Using ConnectPro® is based on four solid pillars:
Easy communication and task prioritizationˬ
Conversations in ConnectPro allow users to report any issue, and you to bring multiple requests and IT workloads under control. Attaching files or screenshots is no problem! You have a full range of possibilities! You correspond with the entire IT department, not with a specific administrator, so you can help them faster and more efficiently.
One-click remote accessˬ
The agent on the user's computer maintains a constant connection, so you can gain remote access literally with a single click. Of course, if you need to, ConnectPro will ask for your permission. You connect without channel or session limits. ConnectPro runs on secure and reliable Axence technology that has been refined for 20 years.
Computer status and configurationˬ
An agent on each workstation sends information about the hardware configuration, system and installed software in the background. You will see the amount of memory, CPU load, SMART status of disks, system configuration, startup commands, local Windows user accounts, groups, network shares, task scheduler and many other parameters. You don't have to wait with the diagnostics until the user has time to give you remote access to the station. ConnectPro also gives you the opportunity to help users who do not have the Agent installed on their workstation. This is possible thanks to the Quick Help function. It allows you to connect quickly using a one-time code.
Remote managementˬ
Without interrupting the user with remote access, you can manage files (and transfer them both ways), edit the system registry, manage processes and services, and remotely execute any commands, including those from powershell.
Using ConnectPro, is as easy as counting to four:
On-premises solution
Axence ConnectPro® is software that runs on your server. First: the system works in any network configuration and integrates with your Active Directory. Second: Agents on each computer maintain a constant, secure connection - you can see what's going on at any station and capture screen access at any time.
Simplicity above all
It is important that the remote assistance tool itself does not become a source of further problems. We know very well that when the need for user support arises, you are annoyed by every obstacle and delay. With ConnectPro, this inconvenience does not exist. Simplicity and intuitive operation is its second name.
Help when it is needed
Quick Help is a function that allows you to rush to the aid of all those users who do not have a ConnectPro Agent on their workstation. All you have to do is generate a Quick Help Agent, then send it to the user and connect using a one-time code. Easy, fast and effective.
Free annual license
No legal loopholes or ambiguities in the small print. It's a clear-cut situation where you get a free one-year ConnectPro license, no matter how big your organization is and, consequently, how big your remote support needs are.
Axence ConnectPro® for MSPs!
Companies in the Managed Service Provider sector have very high expectations when it comes to the quality of the software and tools they use, and the should. They depend on partners that support their customers in network and IT infrastructure management. Axence ConnectPro® is a robust, intuitive and reliable tool that will work for your business!
MSP companies can also benefit from a free one-year license for ConnectPro to support their customers even more effectively.
Competitors
ConnectPro
Your trusty assistant!
Your free ConnectPro license with no limits or restrictions on workstations, number of Administrators or connections is already waiting for you!
How does the new ConnetPro feature, Quick Help, work? Well, it goes like this:
Admin generates Quick Help Agent
Sends it to the user and generates a one-time code
Connects remotely and helps the user
22.04.2025 | 09:00
Attend the webinar and see what revolutionary new features are waiting for you in Axence ConnectPro®.
Piotr Adamczyk
Product Manager
Check out what our customers are saying
See how we help help the companies and institutions that trust us:
Axence nVision® software is stable, easy to use and user-friendly. After implementation, our company’s infrastructure has been more secured.
Girmantas Boza
IT engineer
Axence nVision® has just the right amount of features and functionality. Installation is quick and easy, the basic configuration and menus follow a logical sequence and are intuitive. nVision Administrators can get it working and collecting valuable data in a short time, even before implementing thresholds and alarms.
Jorge Olenewa
Professor
My business has been using Axence nVision for over 5 years and this product is my go-to for everything I need for my business and my clients. The new Secure Remote Access for remote users is a plus and a great feature that I began to use in 2020 when it came out.
Randal Pacheco
CEO
Enjoy one year free!
Your one-year Axence ConnectPro® license is waiting for you!
Don't wait any longer and download your free license and see how easy remote support can be.
What if I want to use ConnectPro on the intranet?
If you want to use ConnectPro on the intranet, we suggest you purchase a commercial license by contacting our sales department. In any other case, our offer means one year of free use of the tool's full functionality without restrictions.
Tomasz Kącki
Head of sales at Axence
ConnectPro is a simple and effective tool that you can rely on. Rapid remote assistance and access couldn't be simpler or more intuitive.ConnectPro is a simple and effective tool that you can rely on. Rapid remote assistance and access couldn't be simpler or more intuitive.