It helps you help!
Axence ConnectPro® is a way to at last bring the chaos of taking care of users under control. An opportunity to no longer have to remember everything. ConnectPro provides users communication with the IT department, request serialization, remote viewing of hardware configurations and software listings on each computer, the ability to manage it and do so without interrupting the user, and full remote access. All at the click of a button and in any network configuration.
Our products are used by:
Using ConnectPro® is based on four solid pillars:
Easy communication and task prioritizationˬ
Conversations in ConnectPro allow users to report any issue, and you to bring multiple requests and IT workloads under control. Attaching files or screenshots is no problem! You have a full range of possibilities! You correspond with the entire IT department, not with a specific administrator, so you can help them faster and more efficiently.
One-click remote accessˬ
The agent on the user's computer maintains a constant connection, so you can gain remote access literally with a single click. Of course, if you need to, ConnectPro will ask for your permission. You connect without channel or session limits. ConnectPro runs on secure and reliable Axence technology that has been refined for 20 years.
Computer status and configurationˬ
The agent at each station in the background sends information about the configuration of the hardware, system and installed software. You will see the amount of memory, CPU load, SMART status of disks, system configuration, boot commands, local Windows user accounts, groups, network shares, task scheduling and many other parameters. You don't have to wait with diagnostics until the user has time to give you remote access to the station.
Remote managementˬ
Without interrupting the user with remote access, you can manage files (and transfer them both ways), edit the system registry, manage processes and services, and remotely execute any commands, including those from powershell.
Remote access you can trust
On-premises solution
Axence ConnectPro® is software that runs on your server. First: the system works in any network configuration and integrates with your Active Directory. Second: Agents on each computer maintain a constant, secure connection - you can see what's going on at any station and capture screen access at any time.
Simplicity above all
It is important that the remote assistance tool itself does not become a source of further problems. We know very well that when the need for user support arises, you are annoyed by every obstacle and delay. With ConnectPro, this inconvenience does not exist. Simplicity and intuitive operation is its second name.
Packages tailored to your needs
Surely you also care that the tool you use does not ruin your budget and provides effective support. Our ConnectPro packages meet both of these conditions. You can choose from six packets, and in each of them you benefit from unlimited simultaneous connections.
Axence ConnectPro® for MSPs!
Companies in the Managed Service Provider sector have very high expectations when it comes to the quality of the software and tools they use, and the should. They depend on partners that support their customers in network and IT infrastructure management. Axence ConnectPro® is a robust, intuitive and reliable tool that will work for your business!
Competitors
How does Axence ConnectPro® help you help others? About this:
Report a problem via chat
Alert IT
Remote connection and assistance
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Let's talk about itCheck out what our customers are saying
See how we help help the companies and institutions that trust us:
Axence nVision® software is stable, easy to use and user-friendly. After implementation, our company’s infrastructure has been more secured.
Girmantas Boza
IT engineer
Axence nVision® has just the right amount of features and functionality. Installation is quick and easy, the basic configuration and menus follow a logical sequence and are intuitive. nVision Administrators can get it working and collecting valuable data in a short time, even before implementing thresholds and alarms.
Jorge Olenewa
Professor
My business has been using Axence nVision for over 5 years and this product is my go-to for everything I need for my business and my clients. The new Secure Remote Access for remote users is a plus and a great feature that I began to use in 2020 when it came out.
Randal Pacheco
CEO
Take action with ConnectPro
Test for free
Test Axence ConnectPro® for free for fourteen days.
You'll have access to all the program's features and see how simple remote support can be.
Not every hero wears a cape. Some help with ConnectPro!
- unlimited calls
- clear rules and one-year subscription
- easy and fast communication
- access to information about hardware and software
- software is with you on the server, which increases security
Tomasz Kącki
Head of sales at Axence
ConnectPro is a simple and effective tool that you can rely on. Rapid remote assistance and access couldn't be simpler or more intuitive.