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ConnectPro
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Remote access superpower!

Notifications that something isn't working again and numerous requests for help... It's just another day at the IT department. Luckily, you're there! With ConnectPro, which provides a new level of remote access, you save the day and earn the gratitude of users rescued from oppression. ConnectPro is:

  • Full remote access with a single click.
  • Ticket prioritization and communication with the entire IT department.
  • Remote management and diagnostics.

Now, to celebrate our 20th birthday, we're giving you a free one-year license for ConnectPro.

Get a free license
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Our solutions support:

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Remote access you can rely on

Axence ConnectPro® is based on three solid pillars:

Communication without chaosˬ

The user needs support, and you act quickly, like a superhero. ConnectPro collects and sorts requests in one place, so you won't miss a thing. Chat with the entire IT department, quick responses, adding attachments? No problem.

Remote access? One click and it's done!ˬ

The agent is always active, so you can connect with a single click – no limits, no waiting. Need permission? ConnectPro will ask for it. You can also hide your screen during service work.

No waiting for the user – get on with your work!ˬ

You'll see what's happening on the computer – processor, RAM, disks, software, and more. Without interrupting the user's work. Transfer files, edit the registry, run commands – including PowerShell – remotely and on the fly. Gain confidence thanks to Axence's 20 years of experience in developing tools for IT. ConnectPro also gives you the opportunity to help users who do not have the Agent installed on their workstation. This is possible thanks to the Quick Help function. It allows you to connect quickly using a one-time code.

And you help like a superhero!

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Works on your premises, not in the cloud

ConnectPro runs on your server and integrates with Active Directory. It supports computers on your local network and remote computers. With Agents, you have a constant view of every workstation and can take over the screen at any time – without delay. 

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One year free – no tricks

You get a one-year license completely free of charge. No strings attached, no limit on the number of workstations, no fine print, and no credit card required. Simply put: the full version of ConnectPro for your entire organization. 

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Help when needed

Quick Help is a feature that allows you to rush to the aid of all users who do not have ConnectPro Agent on their workstation. Just generate a Quick Help Agent, send it to the user, and connect using a one-time code. Easy, fast, and effective. 

Axence ConnectPro® for MSPs!

Trust is essential

For MSPs, reliability is key. ConnectPro is a tool that simply works – stably, intuitively, and without compromise. Your customers expect quality. You can deliver it. 

Get a free license
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Unlimited connections
File manager
Chat with the entire IT department
Bulk actions
Remote command execution
Registry editor
Process list
Hardware condition information
Active Directory integration
Screen blanking
Send files in chat
Full diagnostic data

Competitors

Unlimited connections
File manager
Chat with the entire IT department
Bulk actions
Remote command execution
Registry editor
Process list
Hardware condition information
Active Directory integration
Screen blanking
Send files in chat
Full diagnostic data
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ConnectPro
Your trusty assistant!

Your free ConnectPro license with no limits or restrictions on workstations, number of Administrators or connections is already waiting for you!

Get a free license

See what our clients say

See how we help companies and institutions that trust us:

Girmantas Boza
Northway Biotech

Axence nVision® software is stable, easy to use and user-friendly. After implementation, our company’s infrastructure has been more secured.

Girmantas Boza

IT engineer

View case study
Jorge Olenewa
George Brown College

Axence nVision® has just the right amount of features and functionality. Installation is quick and easy, the basic configuration and menus follow a logical sequence and are intuitive. nVision Administrators can get it working and collecting valuable data in a short time, even before implementing thresholds and alarms.

Jorge Olenewa

Professor

View case study
Randal Pacheco
PACH Secure Technology LLC, Hawaii

My business has been using Axence nVision for over 5 years and this product is my go-to for everything I need for my business and my clients.  The new Secure Remote Access for remote users is a plus and a great feature that I began to use in 2020 when it came out.

Randal Pacheco

CEO

Enjoy one year free!

Your one-year Axence ConnectPro® license is waiting for you!

Don't wait any longer and download your free license and see how easy remote support can be.

Get your free license

Not all heroes wear capes. Some of them help with Axence ConnectPro®!

  • Unlimited connections
  • Clear rules and a free annual subscription
  • Quick and easy communication
  • Access to hardware and software information
  • Software on your server for increased security
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Tomasz Domalewski

Presales Consultant at Axence

ConnectPro is a simple and effective tool that you can rely on. Rapid remote assistance and access couldn't be simpler or more intuitive.ConnectPro is a simple and effective tool that you can rely on. Rapid remote assistance and access couldn't be simpler or more intuitive.

Any questions?

Great! Below you will find answers to the most frequently asked questions. However, if you have any other questions, please do not hesitate to contact us! We will answer any question you may have.

What are the benefits of Axence ConnectPro not being a cloud solution but running locally (on-premises)?
Axence ConnectPro's on-premises model—meaning it runs entirely within your organization's infrastructure, without the use of external cloud servers—offers a number of significant benefits, especially in terms of security, regulatory compliance, and full control over the system.

  1. Full control over your data and infrastructure
    All ConnectPro components (server, connection data, logs, configuration, chat) are physically located within the organization, not in an external data center. This means that IT administrators have full knowledge of where the data is located and who has access to it. This eliminates the risk of privacy breaches by external cloud service providers.

  2. Better data transmission and storage security
    No transmission over the Internet to a public cloud significantly reduces the risk of data interception or unauthorized access. All connections are made through secure channels (TLS 1.2), and all communication takes place locally or through securely configured external IP addresses.

  3. Compliance with internal policies and regulations
    Many institutions, especially public, local government, financial, and educational institutions, have strict regulations regarding data storage. An on-premises solution makes it easier to meet these requirements, as no data is transferred outside the organization. This is important, for example, in the context of GDPR, ISO 27001, the National Cybersecurity Act, or internal audits.

  4. No dependence on external service providers
    The organization is not dependent on the availability or stability of infrastructure provided by third parties. Even in the event of an Internet outage or problems with the cloud service provider, the tool continues to work locally, ensuring continuity of service for users.
Is it really a free license?
Yes. We provide you with a free annual license. No hidden costs, tricks in the small print, or other ambiguities. The only situation in which we ask you to purchase a commercial license is if you want to use ConnectPro on an internal network (intranet). In all other cases, it is a free license with no restrictions on the number of workstations, administrators or simultaneous connections. We do this because, as a brand with 20 years of experience, we know that the experts like you expect the highest quality tools. We support 3,500 customers worldwide on a daily basis, so we know what administrators around the world are up against. We also know that they deserve more when it comes to providing remote support.
What happens after the one-year license period?
After one year, you will have the option to renew your license on a commercial basis. However, it will not be automatically extended, so no worries there. If you want to stay with us, we will be delighted to continue supporting you, if not, you can simply choose not to renew your license.

Want to see what's included in the packages we offer? Go here.
Are there any restrictions on the use of the license (devices/administrators/users)?
There are no such restrictions; we provide a license tailored to your needs.
When is a commercial license required?
If you want to use ConncetPro in an intranet. In this case, please contact our sales department, who will offer you the best solution.
Is it possible to switch from ConnectPro to nVision?
Yes, it is possible to migrate to nVision. If you are interested in this solution, please contact our sales department.