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Axence ConnectProEveryone needs help. Even you.
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Everyone needs help.
Even you.

Get your free licence for Axence ConnectPro® without providing your card details

You know how it is: requests are piling up, every case is urgent, and everything is happening at once. You have to help everyone. But who will help you?

ConnectPro. Your personal support system.

  • Remote access. Immediately.
  • Tickets, organised.
  • Communication, automated.

Technology that really supports you.

Get a free licence
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ConnectPro
Your trusty assistant!

Get a free license
and enjoy full functionality regardless of the size of your organization
and - consequently - your IT support needs.

Get your free license
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Unlimited connections
File manager
Chat with the entire IT department
Bulk actions
Remote command execution
Registry editor
Process list
Hardware health information
Active Directory integration
Screen masking
Sending files in chat
Full diagnostic data

Competitors

Unlimited connections
File manager
Chat with the entire IT department
Bulk actions
Remote command execution
Registry editor
Process list
Hardware health information
Active Directory integration
Screen masking
Sending files in chat
Full diagnostic data

That's why ConnectPro is a good choice!

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A brand you can rely on!

We are working with and for administrators for 20 years. We support more than 3,500 customers worldwide every day. We are creating a community of IT administrators - the masters of the web. What matters to us is the relationship and trust. That is why we are taking the initiative and offering a new solution because we know that those who help others on a daily basis need even better resources!

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A tool that gives you more possibilities!

ConnectPro is an on-premises solution. You don't send data to the other side of the world. This also makes the connections stable. ConnectPro allows you to diagnose and solve problems without taking over the screen and interrupting the employee's tasks. Communication with the entire IT department supports ticket management.

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A proposal designed to help those who help!

We know what you deal with on a daily basis. That is why we offer our remote support solution free of charge for one year, with no restrictions on the number of administrators, workstations or connections. It's as simple as that. No tricks or hidden rules in the small print. You help users, we want to help you!

What if I want to use ConnectPro on the intranet?

If you want to use ConnectPro on the intranet, we suggest you purchase a commercial license by contacting our sales department. In any other case, our offer means one year of free use of the tool's full functionality without restrictions.

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And you help like a superhero!

It works in -house, not in the cloudˬ

ConnectPro runs on your server and integrates with Active Directory. It supports computers on your local and remote networks. Thanks to Agents, you have a constant view of each station and can take over the screen at any time - without delay.

One year free – no strings attachedˬ

You get a one-year licence completely free of charge. No catches, no workstation limits, no fine print and no credit card details required. Simply put: the full version of ConnectPro for your entire organisation.

Help when you need itˬ

Quick Help is a feature that allows you to rush to the aid of all users who do not have ConnectPro Agent on their workstation. Just generate a Quick Help Agent, send it to the user, and connect using a one-time code. Easy, fast, and effective.

Enjoy one year free!

Your one-year Axence ConnectPro® license is waiting for you!

Don't wait any longer and download your free license and see how easy remote support can be.

Get your free license

Not all heroes wear capes. Some of them help with Axence ConnectPro®!

  • Unlimited connections
  • Clear rules and a free annual subscription
  • Quick and easy communication
  • Access to hardware and software information
  • Software on your server for increased security.
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Tomasz Domalewski

Presales Consultant at Axence

ConnectPro is a simple and effective tool that you can rely on. Rapid remote assistance and access couldn't be simpler or more intuitive.ConnectPro is a simple and effective tool that you can rely on. Rapid remote assistance and access couldn't be simpler or more intuitive.

Any questions?

Great! Below you will find answers to the most frequently asked questions. However, if you have any other questions, please do not hesitate to contact us! We will answer any question you may have.

What are the benefits of Axence ConnectPro not being a cloud solution but running locally (on-premises)?
Axence ConnectPro's on-premises model—meaning it runs entirely within your organization's infrastructure, without the use of external cloud servers—offers a number of significant benefits, especially in terms of security, regulatory compliance, and full control over the system.

  1. Full control over your data and infrastructure
    All ConnectPro components (server, connection data, logs, configuration, chat) are physically located within the organization, not in an external data center. This means that IT administrators have full knowledge of where the data is located and who has access to it. This eliminates the risk of privacy breaches by external cloud service providers.

  2. Better data transmission and storage security
    No transmission over the Internet to a public cloud significantly reduces the risk of data interception or unauthorized access. All connections are made through secure channels (TLS 1.2), and all communication takes place locally or through securely configured external IP addresses.

  3. Compliance with internal policies and regulations
    Many institutions, especially public, local government, financial, and educational institutions, have strict regulations regarding data storage. An on-premises solution makes it easier to meet these requirements, as no data is transferred outside the organization. This is important, for example, in the context of GDPR, ISO 27001, the National Cybersecurity Act, or internal audits.

  4. No dependence on external service providers
    The organization is not dependent on the availability or stability of infrastructure provided by third parties. Even in the event of an Internet outage or problems with the cloud service provider, the tool continues to work locally, ensuring continuity of service for users.
Is it really a free license?
Yes. We provide you with a free annual license. No hidden costs, tricks in the small print, or other ambiguities. The only situation in which we ask you to purchase a commercial license is if you want to use ConnectPro on an internal network (intranet). In all other cases, it is a free license with no restrictions on the number of workstations, administrators or simultaneous connections. We do this because, as a brand with 20 years of experience, we know that the experts like you expect the highest quality tools. We support 3,500 customers worldwide on a daily basis, so we know what administrators around the world are up against. We also know that they deserve more when it comes to providing remote support.
What happens after the one-year license period?
After one year, you will have the option to renew your license on a commercial basis. However, it will not be automatically extended, so no worries there. If you want to stay with us, we will be delighted to continue supporting you, if not, you can simply choose not to renew your license.

Want to see what's included in the packages we offer? Go here.
Are there any restrictions on the use of the license (devices/administrators/users)?
There are no such restrictions; we provide a license tailored to your needs.
When is a commercial license required?
If you want to use ConncetPro in an intranet. In this case, please contact our sales department, who will offer you the best solution.
Is it possible to switch from ConnectPro to nVision?
Yes, it is possible to migrate to nVision. If you are interested in this solution, please contact our sales department.