6 Benefits of Innovative Helpdesk Solutions | Axence
Today is the premiere of the newest version of our software with AdminCenter, which increases possibilities and comfort of IT infrastructure management.
This new functionality will allow administrators to build their own IT command and security center in their organization. AdminCenter aggregates the most important parameters, events and incidents detected by nVision and presents them on interactive dashboards which can be displayed on TV screens or monitors. You decide which events are critical for your IT network and which information you want to put on your view - efficiency of devices in your network, changes in hardware and software configuration, open HelpDesk tickets, connected devices and many more events. A full list of available widgets can be found in the changelog and on the AdminCenter page.
Metrics are updated every 60 seconds, giving you real-time visibility of all relevant information from the network in one place.
An unlimited number of dashboards will allow you to create multiple views depending on your expectations - you can create a separate view of IT security parameters, a separate one for people responsible for technical support, and you can make other data available for business.
It all depends on your current needs. The widgets in AdminCenter are fully responsive and adapted to display even on the largest TVs, so you can use it to turn your workplace into a real IT command center.