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<p>On November 25, a new version of our software will be released – <strong>Axence nVision® 17.0</strong>. This is a unique edition in which we have combined intelligent solutions, automation, and security to better support IT departments in their daily work.</p><p><strong>New features in HelpDesk and Inventory</strong></p><p>There are many improvements in the <strong>HelpDesk</strong> and <strong>Inventory</strong> modules. These are even better tools for supporting users and keeping your IT infrastructure in order. The passion to help and the need for organization now go hand in hand like never before.</p><p><strong>More security and compliance</strong></p><p>In nVision 17.0, we place particular emphasis on the protection of data and company resources. The new version also responds to current legal requirements, including the <strong>Whistleblower Protection Act</strong>, helping companies to operate in compliance with regulations.</p><p><strong>Automation that saves time</strong></p><p>nVision 17.0 shows that automation can take many forms. We have introduced numerous improvements that will make IT management even easier, faster, and more intuitive.</p><p><strong>New languages</strong></p><p>Starting with version 17, nVision will also be available in many new languages, so that the support we provide to Admins will be limitless!</p><p><strong>Take part in the premiere webinar!</strong></p><p>On December 10 at 11:30 a.m., we will talk in detail about the new features in version 17.0 and answer all participants' questions. Don't miss it!</p><div class="raw-html-embed"><div align="center"> 
   <a class="btn btn-orange" href="https://axence.net/en/webinars?webinar=nvision#details" style="color: #FFFFFF !important;">I'm signing up for the webinar!</a>
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The premiere of Axence nVision® 17.0 is coming, where heart and mind will join forces to support IT

<p>We are constantly working on developing our nVision software to provide you with the best quality and user experience. Today, we are launching nVision 16.6, which includes numerous new features and useful improvements.</p><p><strong>What's new for you?</strong></p><p>When it comes to the functionality of the entire software, it is definitely worth mentioning the completely new, redesigned <strong>nVison installer</strong>. UX improvements include a new server and management console installation mechanism.</p><p>We have also expanded the <strong>report management</strong> capabilities, which now also include users with the “Operator” role. We have also added <strong>support for the TLS 1.3 protocol</strong> and removed support for the SSL 3.0 protocol. But that's not all; it is also worth mentioning the <strong>update to the OpenSSL library</strong> in nVision.</p><p>As for individual modules, we have made improvements to the HelpDesk and Users module.</p><p>Our HelpDesk has gained new superpowers that will help you rush to the rescue. From now on, after a connection loss, <strong>remote access will automatically resume</strong>. We are always listening to what administrators using nVision have to say. In response to these needs, we have improved the use of additional fields in HelpDesk. What is the conclusion? If you have any comments or ideas on how to improve nVision, let us know, and we will do our best to implement these improvements.</p><p>We have enhanced the Users module with an updated TCP/IP stack integration component that allows you to filter network traffic. We have also changed the link usage monitoring component. <strong>This significantly improves the stability, compatibility, and performance of this parameter.</strong></p><p>&nbsp;</p><div class="raw-html-embed"><div align="center" style="display: flex; gap: 20px; justify-content: center; flex-wrap: wrap;">
    
  
    
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Introducing Axence nVision® 16.6 with many new features and useful improvements

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<p>This autumn we have prepared something special for all those who work with older versions of our software. To sweeten the autumn season and the return to everyday life after the summer holidays, we offer these customers a upgrade to the latest version of nVision on favorable terms.The promotion runs from September 1 to October 31.</p><p>You can take advantage of this promotion if:</p><ul><li>You have version 10 or higher of Axence nVision® – you will receive a 30% discount on the price of the upgrade to the latest version 16.5.</li><li>You have a version lower than 10 of Axence nVision® – you will receive a 40% discount on the nominal price for the purchase of a new Axence nVision® 16.5 license.</li></ul><div class="raw-html-embed"><div align="center"> 
   <a class="btn btn-orange" href="https://strapi.axence.net/uploads/TERMS_AND_CONDITIONS_OF_THE_CAMPAIGN_Autumn_a_time_of_comebacks_n_Vision_upgrade_at_a_fair_price_332eb26419.pdf" style="color: #FFFFFF !important;">Promotion Terms and Conditions</a>
</div></div><h2><span class="text-small">What does nVision 16.5 offer and why is it worth having?</span></h2><h3><span class="text-small">Additional fields</span></h3><p>In nVision 16.5, you can use additional fields in several ticket categories at the same time. We have also added <strong>internal additional fields</strong>, visible only to the technical support team.</p><h3><span class="text-small">Reporting</span></h3><p>The new version introduces an improved and customizable reporting system in the following modules:</p><ul><li>Network</li><li>DataGuard</li><li>Inventory</li><li>Users</li></ul><p>Reports are now more flexible and transparent, making it easier to analyze and document activities.</p><h3><span class="text-small">Screen masking</span></h3><p>Starting with version 16.5, a feature is available to <strong>mask screens for users</strong> during remote sessions. This allows you to perform operations invisibly to the end user, which increases the level of security and confidentiality of your work.</p><h3><span class="text-small">Remote connections in difficult conditions</span></h3><p>If the device does not have an active screen (e.g., closed laptop, terminal server, virtual machine), nVision 16.5 automatically launches a proprietary virtual screen. This makes it possible to establish a connection and support the user even in unusual situations.</p><p><strong>Hurry, because the promotion runs from the beginning of September to the end of October.</strong></p><p>Let us know and we will be happy to prepare a quote for you!</p><div class="raw-html-embed"><div align="center"> 
   <a class="btn btn-orange" href="https://axence.net/en/nvision-quote" style="color: #FFFFFF !important;">Request a quote</a>
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Autumn, the time of comebacks – get an nVision upgrade at a fair price!

<p>Development is in our blood! At Axence, we are constantly working to improve our products.</p><p>This time, we've made a number of changes to our newest product ConnectPro. ConnectPro is a remote support tool that enables secure and intuitive connections to users' computers, file and process management, and communication via chat. The tool also offers a Quick Help feature, allowing users to quickly connect to their computers without installing a fixed agent.</p><p>What changes have we made to ConnectPro?</p><ul><li>we introduced Portuguese language version,</li><li>we added an option to cover the screen for the user in remote access,</li><li>we enabled the creation of custom HTML messages (displayed to a user whose screen was covered during a remote connection),</li><li>we improved the program to automatically reconnect in case of a broken remote session.</li></ul><p>What's more, now you can use ConnectPro free of charge for a year, and that's regardless of the size of your organization.</p><div class="raw-html-embed"><div align="center"> 
  <a class="btn btn-blue" href="https://account.axence.net/#/free/ConnectPro?utm_source=axence_net&amp;utm_medium=button_news&amp;utm_campaign=cp_new_version" target="_blank">
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Meet the new version of Axence ConnectPro!

<p><strong>Today is the long-awaited day when the new version of our network and IT infrastructure management software, nVision, has been released.</strong></p><p>nVision 16.5 is every administrator's secret weapon, offering extensive reporting capabilities in all modules, improved and more advanced options for adding, editing, and searching additional fields in HelpDesks, and numerous gadgets for special tasks, such as: the ability to hide the screen during a remote connection refined remote access on computers without a connected screen change the size of the QR code on the printed label in the Inventory module.</p><p>And these are just a few of the features we've added to nVision to create a tool that makes any mission possible!</p><p>We also believe that after years of service, every Agent deserves to retire, which is why, starting with version 16.5, nVision Agents will no longer be supported on Windows XP, Windows Vista, Windows Server 2003, and Windows Server 2008. Windows Server 2008 R2 will continue to be supported. Would you like to learn more about the capabilities of nVision 16.5? Please visit:</p><div class="raw-html-embed"><div align="center"> 
<a class="btn btn-blue" href="https://axence.net/en/nvision16-5">More information about nVision 16.5</a>
</div></div><p>We also invite you to the nVision 16.5 launch webinar, where you can learn more about the new features and improvements we are introducing for you!</p><p>The launch webinar will take place on June 10 at 11:00 a.m.</p><div class="raw-html-embed"><div align="center"> 
<a class="btn btn-blue" href="https://axence.net/en/webinars?webinar=nvision#details">Sing up for a webinar</a>
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It's here! nVision 16.5 with a license to help!

<p>We all have fond memories of older versions of Windows operating systems, but we also believe that after years of service, every Agent deserves to be retired. That is why, starting with the latest version of nVision 16.5, nVision Agents will no longer be supported on the following systems:</p><p><br>Windows XP, Windows Vista, Windows Server 2003, and Windows Server 2008. Windows Server 2008 R2 will continue to be supported.</p><p><br>This change is due to technological issues and the multitude of changes that have taken place since the release of the above-mentioned operating systems.</p><p><br>We also invite you to the nVision 16.5 launch webinar, where you can learn more about the new features and improvements we are introducing for you!</p><p>The launch webinar will take place on June 10 at 11:00 a.m.</p><div class="raw-html-embed"><div align="center"> 
<a class="btn btn-blue" href="https://axence.net/en/webinars?webinar=nvision#details">Sign up for the webinar</a>
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Support for nVision Agents on older versions of Windows operating systems has ended

<p>On 3 June, we will release a new version of our software – <strong>Axence nVision® 16.5</strong>. This release introduces a number of improvements and new features that will significantly increase the comfort of work for administrators and IT departments.</p><p>Among the most important changes, you will find an expanded <strong>HelpDesk</strong> module, new reporting options available in all modules, as well as several practical improvements that could easily be found in a Secret Agent's equipment.</p><p>On this occasion, we invite you to a <strong>launch webinar</strong>, which will take place on <strong>10 June at 11:00 a.m.</strong> We will show you the latest features, advise you on how to use them, and answer all your questions. This is a great opportunity to be the first to see that with nVision 16.5, every IT mission is possible.</p><div class="raw-html-embed"><div align="center"> 
<a class="btn btn-blue" href="https://axence.net/en/webinars?webinar=webinarium-techniczne#details">Sign up for the webinar</a>
</div></div><p>We also believe that after years of service, every Agent deserves to retire, which is why nVision Agents will no longer be supported on the following systems as of version 16.5: <strong>Windows XP, Windows Vista, Windows Server 2003 and Windows Server 2008</strong>. Windows Server 2008 R2 will continue to be supported.</p><p>See you at the webinar!</p><p><strong>The Axence team</strong></p>

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Strictly confidential – Axence nVision® 16.5 is coming!

<p>On the occasion of Easter, we would like to express our warmest wishes full of hope, joy and spring energy to everyone who is part of our community.</p><p>We would like to thank our customers, business partners, IT administrators, employees and contractors for their trust, cooperation and jointly completed projects.</p><p>May this holiday bring you peace, time to rest and strength to take on new challenges, both professional and personal. We also wish you every success, good health and cheerfulness every day.</p><p>Happy Easter!</p><p><strong>The Axence Team</strong></p>

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Easter greetings from Axence

<p>We are happy to announce that from 15 April 2025, remote help has no limits!</p><p>Axence's 20th birthday, which takes place this year, is an opportunity for us to celebrate with you. That is why we are offering our in-house developed tool for providing remote technical support free of charge for one year. Yes, it's not a joke or a mistake. Clear rules that say that using ConnectPro, in this promotional offer, is free for one year. Regardless of the number of administrators, workstations or connections.</p><p>Thanks to the new Quick Help function, you can also help quickly and effectively by connecting to the user with a generated one-time code. Support also those users who do not have a ConnectPro Agent on their workstation. Just forward the Quick Help Agent and enter the connection code. Easy and effective.</p><p>You help every day, we want to help you. It's as simple as that.</p><p>Don't wait and get your free licence!</p><div class="raw-html-embed"><div align="center"> 
<a class="btn btn-blue" href="https://account.axence.net/#/free/ConnectPro">Get your free licence</a>
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Axence ConnectPro® in an improved version and with a free annual licence without restrictions

<p>It's worth marking this date in your calendar. We will be hosting a webinar to present information about the new rules for using ConnectPro, our remote support and remote access solution.</p><p>During the webinar, Piotr Adamczyk, Product Manager at Axence, will present the new terms of use and improvements that we are introducing to ConnectPro.</p><p>It is worth joining us and learning first-hand about what will change the situation on the remote access solutions market by 180 degrees.</p><p><strong>Join us on April 22nd at 11:00 a.m. and see for yourself that the information we have to share is really worth your attention!</strong></p><p>Don't hesitate and sign up for the webinar now!</p><p>&nbsp;</p><div class="raw-html-embed"><div align="center"> 
<a class="btn btn-blue" href="https://axence.net/en/webinars?webinar=connect-pro#details">Sign up for the webinar</a>
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On April 22nd, Axence ConnectPro® will change the rules of the game! How? Find out on the webinar!

<p>The new version of Axence nVision<sup>®</sup> was released on December 3. This is the 16th version of the software valued by administrators around the world for managing networks and IT infrastructure. nVision 16 is a tool strengthened with the novelties expected by the market, which will further simplify and improve the work of every IT expert.</p><p>Starting with nVision 16, the Freemium license (Network module monitoring network + other modules up to 10 workstations) will be replaced by a 30-day trial, which will allow you to experience the full capabilities of our software. The trial will give you the opportunity to install as many as 50 agents and test all nVision functions without restrictions.</p><p>It is worth taking the opportunity to test the new version of nVision, because the software gains real superpowers in this version, which will be very useful in everyday work. In particular:</p><ul><li>Helpdesk and SmartTime reporting.</li><li>Inventory module strengthened with the creation of relationships between resources.</li><li>Many useful new features in HelpDesk.</li><li>Adaptation to NIS2</li></ul><p>For existing Freemium users, we have prepared the opportunity to switch to promotional packages of nVision and Axence ConnectPro<sup>®</sup> on favorable terms.</p><p><strong>If you are an Axence nVision Freemium license user, you can purchase Axence nVision<sup>®</sup> until March 31, 2025.</strong> (<strong> 20 agent package with 50% discount) and Axence ConnectPro<sup>®</sup></strong> (<strong> Solo, Start, Advanced with 50% discount).</strong></p><div class="raw-html-embed"><div align="center"> 
<div class="mb-20 flex justify-center gap-8"><a class="" href="/en/connectpro-packages"><button type="button" class="relative btn btn-blue"><span class="">Select a ConnectPro package</span></button></a><a class="" href="/en/nvision-quote"><button type="button" class="relative btn btn-blue"><span class="">Check nVision quote </span></button></a></div>
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Freemium license-related changes in nVision

<p>Christmas is a season of joy, peace, and togetherness. During this special time, we extend our warmest wishes to our customers, business partners, and colleagues: may your holidays be filled with unforgettable moments with loved ones, good health, fulfilled dreams, and all the best for the New Year!</p><p>At Axence, we also cherish the magic of Christmas. Therefore, we’d like to inform you that our office, including the technical support department, will be closed on December 24. This break is an opportunity for us to rest, recharge, and return after the holidays with renewed energy and enthusiasm.</p><p>Thank you for your understanding, and we look forward to serving you in the New Year!</p><p>&nbsp;</p>

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Christmas Break at Axence

Wywołanie TYP po kliknięciu w bezpłatną licencję ACP

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<p>We listen to our customers and observe the needs that arise in the market. We want to make the work of every IT specialist easier. Axence tools have been supporting more than 3,500 customers worldwide for nearly 20 years. We know that there is no development without change, which is why we have introduced several further improvements and want to introduce you the 16th version of Axence nVision<i><sup>®</sup></i> software.</p><p>What’s new in Axence nVision<i><sup>®</sup></i> 16 software?</p><ul><li>Ability to create customized reports for your organization. nVision 16 is equipped with a designer that will allow you to use predefined reports or to connect to the database and create any report from the HelpDesk and SmartTime modules, perfectly tailored to the individual needs of your organization. You can create your own headers tables, objects and other elements in the order of your choice. You can easily complete the elements of the report with data get from nVision. The added power of reports? The generated documents are clear, readable and ready for presentation.</li><li>Inventory reinforced with asset relationship creation. The Inventory module gained the power from relations - between assets, an asset and user, user group or license. Freely create and describe relations both one- and two-way. What power will this function give you? You will connect assets to both the people who use it and those who manage it and are responsible for servicing it. You will create a computer set - linking the device to its individual components. You'll link primary assets to supporting assets, and in the event of a critical server failure, you'll be able to determine which key information is associated with it - a feature that supports the risk and incident analysis required by NIS2.</li><li>News in HelpDesk module. In the remote connection, we have introduced the image of all screens (and their spatial layout!) already at the time of monitor selection. Moreover, the chat in HelpDesk achieved new level with the power to seamlessly embed images and attachments directly into messages.</li><li>Functions which can help help to meet the requirements of the whistleblowers directive. What functions specifically? Complaints from whistleblowers, ability to delete closed tickets, additional field type to display long text in a ticket.</li><li>Avatars - in the newest nVision version the administrator gains the ability to add avatars for users and automatically retrieve them from ActiveDirectory. Additionally you have a possibility to connect a user account to multiple email addresses!</li></ul><p>Want to learn about all the new nVision 16 powers in detail? Visit the dedicated page to learn more</p><div class="raw-html-embed"><div align="center"> 
<a class="btn btn-blue" href="https://axence.net/en/nvision16">More information</a>
</div></div><p><span style="background-color:rgb(255,255,255);color:rgb(23,43,77);">At the same time, we would like to inform you that the free Freemium version (Network + all modules up to 10 stations) will be unavailable from nVision 16. In its place, we offer a trial version of Axence nVision</span><i><sup>®</sup></i><span style="background-color:rgb(255,255,255);color:rgb(23,43,77);"> for 30 days for 50 agents. Existing Freemium users will be able to migrate to promotional packages of nVision and Axence ConnectPro</span><i><sup>®</sup></i><span style="background-color:rgb(255,255,255);color:rgb(23,43,77);">.</span></p><div class="raw-html-embed"><div align="center"> 
<a class="btn btn-blue" href="https://axence.net/en/news/freemium-license-related-changes-in-nvision">More information about changes in Freemium</a>
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Christmas Break at Axence

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