What's New News
Patrick T. Elliott

Axence nVision 8.6 available now – what’s new?

The Axence nVision 8.6 installation file is now available for download. The new release introduces numerous features. What’s new? See the new changes for yourself.

Considerable improvements to the HelpDesk module

The new version of Axence nVision pcontinues to develop the features of HelpDesk. The new functions of the module include IMAP support for processing of e-mail tickets and filters that allow us to personalize our ticket list.

There is also a new option of adding followers to threads, which is important in situations when a ticket concerns more than one person or when the problem should be reported also to the superior.

The internal HelpDesk chat has new functions: group conversations, view of recent conversations, and file transfer between two users.


The new version also allows the user to change the password. Administrators may print out the ticket view, add attachments to the Knowledge Base, and group ticket categories with labels. The latter is associated with the appearance of two new automations to make ticket categorization easier.

Additional changes to Axence nVision

The new version of nVision introduces support for 64-bit SNMP/WMI counters. The Users module now has the option of monitoring user activity in applications designed in Microsoft design language (formerly MS Metro/Modern UI). The Inventory module now has a report segment on network shares and startup commands.

Furthermore, the Edit Fixed Asset Types module now has the option “Required” for specific fields and the DataGuard module can now generate alerts for all but selected devices.

You can see the full list of changes under the “Download” tab on our website. We recommend downloading the newest release and testing the new functions to all Axence nVision users.

Zgłoś uwagi do strony

Podziel się z nami swoją opinią o stronie axence.net i miej wpływ na jej udoskonalenie

We respect your privacy

Axence and its providers use cookies and similar technologies to provide the users with greater comfort of use and analyze their interactions with our websites, products and services. We also use them to ensure better search for information, as well as in advertisements on this and other websites. If you agree, click on the “I agree” button. In order to limit the sharing, click on the link to adapt the settings. You can change the settings in the website footer at any time.

Your privacy settings

If you allow us to collect cookies, we will be able to analyze traffic on the website, and thus create a website that is convenient to you and where you can easily find the information you need. These data will only be used for internal purposes of Axence.

Required cookies

They are always enabled because they allow the basic operation of the Axence.net website

If you allow us to collect cookies, we will be able to analyze the traffic on the site, and thus create a website that will be convenient for you and on which you will easily find the information you need. This data will be used only for Axence's internal needs.

Non-required cookies

We use tools for counting, tracking and analyzing visits. This will help us understand how users use the site and where we should make improvements.